Return Policy
New Scotland Clothing Co. Return Policy
Every piece from New Scotland Clothing Co. is custom-made with care through our on-demand printing partner. Since we create each item just for you, we’re unable to offer returns or exchanges for reasons like size, color, or buyer's remorse.
If Something’s Wrong…
We want you to love what you ordered. If your item arrives damaged, misprinted, or otherwise defective, we’ll make it right with a refund or replacement.
Here's how:
- Reach out within 7 days of delivery
- Include your order number, a quick note on the issue, and photos of the item
- Email us at newscot@newscotlandclothing.ca
We’ll review and respond within 1–2 business days.
Exchanges
Because every item is made to order, we do not offer exchanges. Please double-check sizing and product details before placing your order.
Need Help?
We’re here for you! The best way to reach us is through our Contact Page. We’re just a message away.